Indianapolis Metropolitan Police Department

Citizen Complaints

About Citizens’ Police Complaint Office data

The Citizens' Police Complaint Office (CPCO) gathers this data as part of accepting and investigating resident complaints about interactions with IMPD officers. More information is available in the CPCO FAQ.

Why we're sharing the data - transparency to build trust

We believe that being transparent about our work will help us better serve the people of Indianapolis, and that being accountable to our citizens will allow us to work together to improve relationships between IMPD and Indianapolis residents.

What you can do with the data
We have done some initial analysis on this dataset, though there are many other ways the data can be compared and analyzed. The underlying data is available here for public use.

   Get this dataset

Table of Contents

Complaints By Month

The current month shows complaints to date, so will not be a complete count until the month ends.

Complaints By Allegation

Complaints are mapped to the regulations that IMPD officers must follow. The most frequent complaints relate to interactions with citizens, such as rude language, followed by driving-related complaints.
This count is from January 2014 to present.

Complaints By Allegation Type

Allegations in complaints fall into a number of classes. For example, the allegation class citizen interaction contains specific allegations such as rude, demeaning and affronting language, and failure to provide name or badge number.
These numbers count allegations in complaints since January 2014.

Findings of Complaints

Information about the complaint investigation process is available on the CPCO FAQ page. Each complaint may contain multiple allegations, such as rudeness and inappropriate language. Each allegation receives separate findings.
There are four possible findings:
Sustained means that the majority of the evidence proved that the allegation occurred and was in violation of a department policy. When allegations are sustained, appropriate disciplinary action will be taken.
Not sustained means there was no majority of evidence to prove or disprove the allegation.
Exonerated means the majority of the evidence proved the allegation occurred, but it was within department policy.
Unfounded means the majority of the evidence disproved that the allegation occurred.
All findings remain on an officer’s personnel record.

Complaints By District or Branch

IMPD serves six districts within Indianapolis. There are also branches with specific focus areas.
North District: 209, 916 population; 78.5 square miles
East District: 145,489 population; 49.9 square miles
Northwest District: 143,395 population; 66.2 square miles
Downtown District: 12,929 population; 3.6 square miles
Southeast District: 175,812 population; 84.9 square miles
Southwest District: 136,680 population; 80.8 square miles
Population information is from 2010 census data.

Marion County & IMPD Demographics

Resident demographics are for Marion County, which includes Indianapolis' 843,000 residents and a few neighboring towns that are not served by IMPD whose populations total approximately 74,000 people. Population numbers from 2013.

Race of complainants and officers

This table shows the race of complainants and officers in each complaint since January 2014. If a complaint names multiple officers, they are each counted here, so the numbers may be higher than total complaints filed. For example, if a citizen complaint submits allegations about both an Asian and a White officer, that would add one to both the Asian and White officer columns for the complainant’s race.

Racial Profiling is addressed in many classes throughout IMPD's academy. It is defined in the cultural awareness class, and a prohibited practice. It is defined and prohibited in the general order class as it is outlined in General Order 1.2, Bias-Based Policing.
IMPD trains on criminal law and its requirements pertaining to reasonable suspicion and probable cause. Ethical decision making is a topic of training as well. More on IMPD training will be available here soon.

Complaints by Officer

This chart shows the number of officers who have received one or more complaints since January 2014.
As of September 2015, there were 1,583 officers employed by IMPD. Approximately 1,190 officers have not received complaints since January 2014, which is about 75%.
This chart shows both Formal and Informal complaints, so some numbers appear larger than expected.

In at least one case of an officer receiving multiple complaints, CPCO and IMPD have been able to identify a pattern and create an intervention to prevent further issues.